Website Terms of Use

1 Who We Are and What These Terms Cover

This website is operated by ADVOLVE Creative Ventures Private Limited, CIN U90009MH2026PTC473415, registered office WeWork Lightbridge, 6th Floor, Hiranandani Business Park, Saki Vihar Road, Tunga Village, Chandivali, Powai, Mumbai – 400072, Maharashtra, India, under the brand VOLVE. "The Website" means www.myvolve.com and any other domain we operate that links to these terms. These terms apply to your use of the Website and to any booking or purchase you make through it.

2 Accepting These Terms

By using the Website you accept these terms. When you make a booking you are also asked to accept them by ticking a box that is not pre-ticked. If you do not accept them, please do not use the Website or make a booking.

3 Who May Use the Website

• You must be 18 or over to create an account and to book. We do not open an account for anyone under 18, and we may close an account that we find was opened by a person under 18.
• A child may take part in a class only where VOLVE offers children’s classes and says so on the Website. The booking is then made by the child’s parent or legal guardian, who holds the account, accepts these terms for the child and gives the consents required for the child’s participation and personal data.
• That parent or guardian must complete the Participant Injury and Risk Acknowledgement and the media consent form for the child before the child’s first class.

4 Your Account and Bookings

1. Keep your account details accurate and your password confidential. Tell us if you think someone else has used your account.
2. A booking is confirmed only when payment has been received and we have sent you a confirmation. A slot is not held before that.
3. Class schedules, instructors and rooms may change for operational reasons. We will tell you as early as we reasonably can.
4. We may refuse or cancel a booking where the class is full, where the activity is not suitable, or where the Student Rules and Code of Conduct have been breached.

5 Fees, Payments and Refunds

Prices, payment methods and the refund position are set out in the Pricing, Payments, Cancellation and Refund Policy, which forms part of these terms. That policy gives you a seven-day cooling-off window with a full refund where no more than one class has been attended; after that no refund is payable on a membership or package, but credit and transfer options are available, and the policy also sets out what is never refundable. Payments are processed by Zoho Payments and we do not store your card details.

6 Physical Activity and Safety

Classes and workshops involve physical activity, which carries inherent risk. Before your first class you will be asked to complete the Participant Injury and Risk Acknowledgement. Please participate within your capabilities, follow safety instructions, and tell the instructor if you feel unwell. Nothing in these terms excludes our responsibility for unsafe premises, defective equipment, inadequate supervision or our own negligence.

7 Acceptable Use

• Do not use the Website unlawfully, or to harass, defame or impersonate anyone.
• Do not attempt to gain unauthorised access to any part of the Website, the booking system or another user's account.
• Do not introduce malicious code, scrape the Website, or use it to send unsolicited communications.
• Do not copy, reproduce or republish our content except as these terms permit.
• If you find a security problem, please tell us at karan@myvolve.com rather than exploiting or publishing it.

8 Intellectual Property

The VOLVE name, logo and brand, and the text, images, video, choreography, curriculum and design on the Website, belong to us or to our licensors. You may view and print pages for your own personal, non-commercial use. You may not otherwise copy, adapt, publish or commercially exploit them without our written permission. Where content is credited to an instructor or a photographer, their rights are as agreed with us.

9 Content You Submit

If you send us a review, a photograph or other content, you confirm it is yours to send and that it does not infringe anyone's rights, and you give us a non-exclusive, royalty-free licence to use it in connection with our services. You may withdraw that licence for future use by writing to us. Do not send us content featuring another person's child.

10 Third-Party Links and Services

The Website links to third-party services, including our payment gateway and our social-media pages. Those services operate under their own terms and privacy policies and we are not responsible for their independent processing or content.

11 Availability

We try to keep the Website available but we do not promise it will be uninterrupted or error-free. We may suspend it for maintenance, upgrades or security. Where the Website is unavailable and you cannot complete a booking, please contact us and we will help.

12 Liability

To the fullest extent the law permits, we are not liable for indirect or consequential loss, for loss caused by your failure to follow reasonable safety instructions, or for the acts of a third party we do not control. Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be excluded, and nothing in them affects your statutory rights as a consumer.

13 Grievances

Grievance Officer Karan Maru, Chief Executive Officer

14 Governing Law and Jurisdiction

These terms are governed by the laws of India. Subject to any mandatory statutory forum available to you as a consumer, the courts at Mumbai, Maharashtra have jurisdiction.

15 Changes

We may change these terms. The version that applies to a booking is the version published when you made it. The current version and its effective date are shown on this page.

Effective date 03-OCT-2026

Version V1.0

Abhishek Chowdhury Managing Director For ADVOLVE Creative Ventures Private Limited Place: Mumbai Date: 28-SEP-2026